![]() I followed the additional guidance you provided to HansQnA on 06-26-2018 03:41 PM to clean the black print cartridge vent - No luck - Same problem. ![]() All other color control patterns look perfect. All lines in the alignment patterns that are supposed to be black are also faint gray. However, the far left bar is only a faint gray instead of black. The Print Quality Diagnostic pages repeatedly shows the same pattern: The far right and middle bars of the black ink control pattern are light gray and dark gray, respectively (as expected). I went through a complete set of ink cartridges cleaning/aligning print heads, printing diagnostic pages, and cleaning again…. I replaced the cartridge - Problem persisted - I went through all the troubleshooting again - No success. I followed all the instructions on HP's support site ("black ink not printing etc.") - without success. My Photosmart 6520e started printing light gray instead of black (text and pictures). I'm having same issue as posted by HansQnA on 06-26-2018
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